Are you prepared for the Storm Season if it comes?

Are you truly prepared for a active hurricane season at home and for work? Sure enough the season is upon us and according to all the weather organizations out there it is going to be in the top 5% most active seasons ever! Do you have contingency plans for family, pets, your home, bank accounts and more? Most of us put it off until the last minute but this year could be the one. I personally am a little worried with the forecasts that are coming out ontop of the other catastrophes that we have seen as of late; Earthquakes, volcanos, heavy flooding, and more. Dont forget our current tragedy with the oil spill!

What we recommend to our customers for there business is that they start making plans to have increased credit lines, cash, equipment, and access to extra equipment so that you can go out and secure that job. We here at Excel Cleaning & Restoration have over 600 pieces of drying equipment in stock ready to go and thousands more available within 24 hours. We have a firm rental policy for catastrophes here requiring a minimum of 3-days rental and payments up front. We try to spread the equipment around as much as possible but it goes fast.

Most important, make sure you have plans for your family and pets. For more information log onto www.NOAA.gov Stay safe and plan ahead!

Flooding in Tennessee

The crazy flooding in Nashville had many storm chasers going crazy. I have been in contact with many restoration contractors in the area of Nashville and it sounds as if it will take a LONG TIME to clean up and dry out the region. The stories I have heard are horrific at best and we wish them all a quick recovery and safety.

If you are in the region stop by and see Interlink Supply in Nashville and ask for Trey. They have been providing equipment, chemicals and support to all the local and traveling restoration contractors. Excel Supplies has shipped a 53' foot tractor trailer to Interlink Supply of Nashville loaded with 420 blowers and 180 dehumidifiers to help out.


Good Luck to all living in and working in Nashville!

Thanks to all of those who joined us for some hands-on training. We had a great response to those who participated in upholstery, leather, spotting, and odor control this week. We are looking at scheduling a 2-day hands-on stone cleaning and restoration class utilizing the Spinergy Pads and Diamond Resin Pads. Stay tuned for more details.

Come see us at WWW.ExcelSupplies.com

Hands-On Classes, don't miss out!

We are hosting our Bridgepoint Systems hands-on classes April 27th and 28th. We will be providing breakfast and lunch for all in attendance. Each class has a admission fee of $29 but you will also be eligible for Extreme Discounts on Bridgepoint Products.

Starting Tuesday morning at 8:30 we have the Avenge Upholstery Cleaning System that will cover the basics of upholstery cleaning on all fabrics. Don't be afraid to bring your own upholstery cushions to clean.

Starting at 1:30 Tuesday we have our Leather Cleaning Class with the use of the Leather Master line. This is a favorite of mine because you will learn of HOW EASY it really is to clean and protect leather. You have no idea how much more money you will make with such a little investment.

Starting on Wednesday the 28th at 8:30 we have Spotting Secrets for Carpet with the Bridgepoint Chemical System. This class will cover the use and purpose of all Bridgepoint spotting chemicals. Bring all your questions of difficult stains that you come across or struggle with and hear how easy it really is to remove them with the proper knowledge.

Finally on Wednesday afternoon starting at 1:30 for the first time we will have a Odor Control Secrets with the use of Vaportek and Bridgepoint Products. This class will teach you how to permanently remove malodors, urine odor, pet odor, smoke odor, cigerrette odor, and more.

Don't wait to sign up, call our office at 1-800-909-3590 to sign up. Hope to see you there!

New Cleaner by Newline

Have you tried our new Alkaline cleaner for tile, grout, and stone? Newline's Hi-Test cleaner is not only the most effective and concentrated (8 to 1) tile pretreatment in the market but it also is perfect for those who utilize portables. Hi-Test not only has a RTU pH of 12, we had is designed to have minimal to NO foam while cleaning to prevent overflowing of your waste tank. This helps prevent premature failure of vacuums and blowers. I cant tell you how often we see damages in our service center that are directly related to contractors cleaning with high pH detergents without utilizing a defoamer. What happens is the foam rises above the float or shut off in the waste tank and travels down into the vacuum pumps causing premature failure that is extremely expensive to repair. Hi-Test is also safe for use on all types of natural stone making it a perfect "stone soap".

I personally utilized this product in my shower and house. I have a golden retriever that has covered our lanai with oil from her coat. As soon as I sprayed the Hi-Test down at a dilution of 8 parts water to 1 part Hi-Test it was pure amazement from me and my wife. As soon as the chemical hit the surface it immediately suspended the oils up like grease. It was actually pretty gross but still amazing. As far as the shower goes, as soon as I sprayed it on the shower walls made of Travertine it melted away the soap and hard water build up without any dwell time. Therefore I recommend this product to anyone not to mention we have it on sell until the end of April at 20% off making it by far the best "Bang for your Buck"!

If you are interested please call on us at 1-800-909-3590 and ask us about Newline Hi-Test today!

Perceived Value with Neutral Cleaner!

Now when you land that large Tile & Grout job and up sell grout sealer you should be offering your customer a FREE quart of Neutral Cleaner. This will work for you in two ways; not only do you prevent the customer from stripping off the sealer that was just applied but it gives you another possibility to get back into the customers house to sell your services again! We now offer our "NEWLINE" brand of Neutral Cleaner in quarts for $4.95/ea when you buy a case of 12. Call us and ask us for more information at 1-800-909-3590.

Here at Excel we are trying to move more into the digital world of advertising. Join us and get our "Online Only Specials" that arrive via email by adding your information to our link located on the top right of our homepage at WWW.ExcelSupplies.Com

Currently at Excel Cleaning & Restoration Supplies we are hosting our 1st CMA and CMR school in 10 years. BestTrainingSchools is currently instructing their Mold Assessor and Mold Remediator class that preps the professional contractor to sit for the CMA and CMR exams through the National Organinzation of Remediators and Mold Instpectors (NORMI) and American Council for Accredited Certification (ACAC) formerly known as AIAQC. This class also contains a segment in Defective Chinese Drywall that I sat in on today and I must say that the situation is pretty serious. Defective Drywall could someday become a complete remediation project like mold but until someone decides on WHO is going to pay for it there will probably be improper work that could someday come back to haunt the contractor.



I advise anyone out there that is not up to date on the Florida Mold law that is effective July 1st, 2010 call the DPBR and get more info or call on us at Excel Cleaning & Restoration Supplies for more details. As for Chinese Drywall, their still is not a "standardized procedure" to deal with it although we hear that it is coming soon. The main problem is finding someone to accept responsibility and pay for it!





I will be blogging to keep you all up to date as we hear any news!



Thank you for your loyalty and business!!!!!

Planning to Win!!

A new customer and I recently attended the "Planning to Win" Symposium sponsored by Interlink Supply held at the Reets Drying Academy in Ga. and I just wanted to give a brief overview of what we learned. The whole conference was designed to educate the restoration business owner on how to market Adjusters, Agents, and Plumbers in ways never done before (by most). It focused on really differentiating your company from the rest of the competition by providing programs that grow their business which in turn will grow yours. Its about getting away from the "donut dropping" marketing plans most restoration companies have in place. Also taking "spiffs" out of the picture and getting referrals strictly because you are the best and they cant afford not to send you work.

I could go on and on about what we learned but I think I can sum it up with one statement and one question that you need to ask you self:

What can you offer Adjusters, Agents, and Plumbers that no other restoration company can or is willing to do?

Think outside the box!!

If you want to pick my brain about some ideas that I have that will help grow your business contact me anyway you wish. I cant tell you all the secrets though, so i recommend attending the Planning to Win Symposium yourself.

HELLO 2010!!!

Its finally here, a new year. So far so good it seems like everyone has had a good jump into the new year. Across the board everyone that i have spoke to whether it be a restoration company or carpet-tile cleaning company everyone seems to be at least steady and some booked out 3 weeks. I hope that everyone enjoyed any time off that was available and had time to think about a new plan of attack this year to make sure that it will be better than last.

We certainly learned alot last year and I'm sure you have to. I think the main thing was to really concentrate on the business and clients that you already have before dumping a bunch of money into coupon books and yellow pages etc. to get new business, remember it is cheaper and more profitable to keep the ones you got and try to get more referral work rather than market new customers.(not to say we wont take any new ones!!)

So in closing we want to say thank you for all of your support and know that we are here for all of your cleaning and restoration needs. Enjoy the new year and think of it as a new beginning and i hope that everyone is successful.